# Local Service Stack

> All-in-one CRM, scheduling, and growth platform for local service businesses — cleaning companies, handymen, and other home service providers.

## Product Overview

Local Service Stack (LSS) is a multi-tenant SaaS platform that gives local service businesses everything they need to book, manage, and grow: an embeddable booking widget, a full CRM, automated SMS/email communications, Stripe-powered payments, contractor management, and a business analytics dashboard.

- [Dashboard](https://app.localservicestack.com/dashboard): Business overview with KPIs, revenue, recent bookings, lead activity, and AI daily briefings
- [Command Center](https://app.localservicestack.com/command-center): Unified operations hub for live monitoring of all active systems

## For Business Owners

- [Booking Widget](https://app.localservicestack.com/book/{tenant-slug}): Embeddable online booking widget for client websites — supports residential, commercial, and exterior service categories with modular pricing, frequency discounts, and Stripe card-on-file capture
- [Leads](https://app.localservicestack.com/leads): AI-scored lead pipeline with urgency scoring, activity timeline, stage CTAs, and Gemini-powered daily briefings
- [Quotes](https://app.localservicestack.com/quotes): AI-generated NEPQ-style quote responses with automated follow-up sequences
- [Bookings](https://app.localservicestack.com/bookings): Full booking management — view, reschedule, cancel, and track service appointments
- [Customers](https://app.localservicestack.com/customers): Customer profiles with service history, tags, notes, CSV import, and winback campaign triggers
- [Schedule](https://app.localservicestack.com/schedule): Visual scheduling calendar with auto-scheduler, recurring bookings, and capacity planning
- [Cleaners / Team](https://app.localservicestack.com/cleaners): Contractor management — profiles, earnings, leaderboard, onboarding, checklists, and performance scorecards

## Payments & Finance

- [Invoices](https://app.localservicestack.com/invoices): Generate and track invoices with Stripe integration
- [Payments](https://app.localservicestack.com/payments): Payment history, card-on-file setup, deposits, and payouts
- [Payroll](https://app.localservicestack.com/payroll): Contractor payroll tracking and earnings reports
- [Expenses](https://app.localservicestack.com/expenses): Business expense tracking
- [ROI Dashboard](https://app.localservicestack.com/roi): Revenue attribution, ad spend ROI, and profitability reporting

## Communications

- [Messages](https://app.localservicestack.com/messages): Two-way SMS inbox with AI-assisted reply drafting, approval gate, and send-window enforcement
- [Email Templates](https://app.localservicestack.com/settings/email-templates): Transactional email templates for booking confirmations, reminders, follow-ups, and retention
- [SMS Templates](https://app.localservicestack.com/settings/sms-templates): Customizable SMS templates with character limits and compliance guardrails
- [Follow-Ups](https://app.localservicestack.com/follow-ups): Automated post-service follow-up sequences

## Marketing & Growth

- [Marketing](https://app.localservicestack.com/marketing): Campaign management, promotional codes, gift cards, and loyalty program
- [Reviews](https://app.localservicestack.com/reviews): Review request automation, review dashboard, and reputation management
- [Referrals](https://app.localservicestack.com/referrals): Customer referral program management
- [SEO Dashboard](https://app.localservicestack.com/seo): Local SEO tracking and neighborhood landing page management
- [Facebook Ads](https://app.localservicestack.com/facebook-ads): Meta ads campaign management with CAPI tracking and bandit optimization
- [Social Blasts](https://app.localservicestack.com/social-blasts): Social media content queue and automated posting

## Analytics & Reporting

- [Analytics](https://app.localservicestack.com/analytics): Business performance analytics — bookings, revenue, customer segments, and trends
- [Reports](https://app.localservicestack.com/reports): Downloadable business reports
- [Revenue Forecast](https://app.localservicestack.com/reports/revenue-forecast): Predictive revenue modeling
- [Performance Scorecard](https://app.localservicestack.com/reports/scorecard): Team and business performance metrics

## Settings & Configuration

- [Services](https://app.localservicestack.com/settings/services): Service catalog with pricing parameters, extras, and frequency discount configuration
- [Locations](https://app.localservicestack.com/locations): Multi-location and service zone management
- [Integrations](https://app.localservicestack.com/settings/integrations): Stripe, Twilio, Resend, and third-party integrations
- [Notification Settings](https://app.localservicestack.com/settings/notifications): Configure owner and customer notification preferences

## Customer-Facing Portals

- [Booking Portal](https://app.localservicestack.com/book/{tenant-slug}): Public-facing booking flow for end customers
- [Customer Portal](https://app.localservicestack.com/portal): Self-service portal for customers to manage bookings and payment methods
- [Submit Review](https://app.localservicestack.com/submit-review): Post-service review submission page
- [Manage Booking](https://app.localservicestack.com/manage-booking): Customer booking self-management (reschedule, cancel)

## Platform

- [Signup](https://app.localservicestack.com/signup): New business onboarding
- [Onboarding](https://app.localservicestack.com/onboarding): Guided setup for new tenants
- [Waitlist](https://app.localservicestack.com/waitlist): Early access waitlist for prospective customers

## Contact

- **Site**: https://app.localservicestack.com
- **Platform home**: https://localservicestack.com
- **Support**: https://localservicestack.com/faq